An objective, clinical approach is critical to ensure our patient-reported outcomes are valid and accurate. For this side of our work we need our team to be highly qualified, experienced and analytical. Yet we never forget that we’re dealing with human lives and emotions, so you’ll find our scientifically-based approach is underpinned with genuine compassion, whether you’re dealing with our diligent admin team or our meticulous researchers.

Our Senior Researchers


Professor Stephen McKenna PhD, AFBPsS, C.Psychol

Director of Research

Before co-founding Galen Research in 1989, Stephen worked in various academic departments concerned with clinical, social, occupational and community health. He was a member of the team that developed and tested the Nottingham Health Profile and, with Sonja Hunt, developed and operationalised the needs-based model of quality of life.

Stephen now specialises in the development of disease-specific patient-reported outcome measures, primarily for the pharmaceutical industry. He is widely published, lectures around the world and is an internationally recognised expert in the fields of quality of life assessment and health measurement.


Jeanette Wilburn MSc

Operations Manager

Jeanette has vast qualitative analysis experience, including the use of Interpretative Phenomenological Analysis (IPA) and grounded theory.


Alice Heaney BSc(Hons)

Research Associate

Alice Heaney is a Research Associate who has worked at Galen Research since graduating from university. She holds a First-Class Honours degree in Psychology from The University of Manchester (2015). Alice has worked on the development of several disease-specific patient-reported outcome measures and language adaptations. She is experienced in conducting quantitative analyses (using modern measurement techniques) as well as qualitative analyses and has delivered presentations at several international conferences.


Anna Coffey BSc(Hons)

Research Assistant

Anna recently graduated from the University of Liverpool (2020), achieving an upper second-class honors degree in Psychology (BSc). Throughout her degree Anna gained experience in both qualitative and quantitative research methods. Alongside Anna’s university degree she worked as Rehabilitation Support Worker on a Brain Injury Rehabilitation Unit, Eating Disorders ward and a Complex PTSD ward, which specialised in Dissociative Identity Disorder.

Anna is currently helping to support the development of a measure to assess quality of life of both patients and their carers of individuals with Huntington’s Disease.